Just so there's no doubt: the festival Q&A and the information leaflet about it and the email sent out all say that the gates open at 9:00am but the camping fields don't open until noon. Some people do conflate the two, but they are different. Currently the license for the festival camping runs from noon on Wednesday to noon on Monday, so unless that license is changed, queueing will continue for people arriving before noon and those after noon will be queueing behind the early arrivals. The Police won't let us send early arrivals around the block, fyi. I agree that the holding field is not the right solution.
A number of factors exacerbated the situation on Wednesday morning, including a fatal traffic accident on the A36 first delaying, then releasing, a high number of festivalgoers, causing us to have a massive bump in numbers at one point.
But that's no excuse. We recognise that the holding field is a temporary measure whose time has hopefully come to an end. We're working to get a better system in place for next year.
My apologies for the inconvenience caused. We're working on it.
